Collabo Creative

A service design company.

We are People-Centered
Design Thinkers and Researchers

Our Services

Research & Discovery Research & Discovery

Applied Ethnography
Generative/Participatory Design Research
Focus Groups
Opportunity Finding/Problem Framing

Service Design Service Design

Customer Journey Mapping
User Experience Mapping
Service Blueprints
Persona Development
Customer Experience Innovation
Service Ecosystem Visualizations

Strategy & Innovation Strategy & Innovation

Design Strategy Consulting
Facilitated Design Sprints
Brand Strategy & Positioning
Brand Architecture
Innovation Culture Building

“Every now and then you find a partner who adds such significant value, that you just keep looking for opportunities to work with them. Collabo Creative is such a partner.”

Chad Priest, CEO American Red Cross - Indiana Region

Our Latest Work

Take a look at some of our recent projects.

Our Team

Collabo Creative is a Service Design and Creative Strategy Consultancy that utilizes a people-centered approach to both commercial and social innovation projects. Collabo works with businesses, organizations, and communities to improve products and services through helping clients deeply understand the unique experiences of the people they serve.

Pamela Napier
Pamela Napier

Cofounder & Design Strategist

With a BFA in Visual Communication Design, and an MFA focusing on Design Thinking and Design Leadership, Pamela also draws upon her professional experiences in visual communication design and advertising to develop visual tools, methods and processes for facilitating cross-disciplinary creative problem-solving within multiple contexts.

Terri Wada
Terri Wada

Cofounder & Design Strategist

Coming from a background in visual communication, Terri works directly with organizations, community members and diverse stakeholders to build cross-discipline collaboration and creative problem solving capacities through emphasis on design process and visual thinking.

J Brian Crain
J Brian Crain

Partner & Design Strategist

Having spent the majority of his career designing visual solutions for a diverse list of clients, Brian provides design research and consulting services for established corporations and emerging start-ups, as well as participating in community-based research initiatives to better deliver healthcare to underserved neighborhoods.

Contact Us

Drop us a line or stop by

Let’s Chat

Office: (317) 721-9055

Come and Visit

1500 N. Delaware
Indianapolis, IN 46202

Collabo is located just north of downtown Indianapolis. Drop by for a visit and check out our digs.

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